Welcome to Norven Zone! By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Information

These Terms and Conditions govern the use of Norven Zone‘s products and services, including browsing our website and placing an order. By accessing our website, you acknowledge that you have read and understood these terms.

2. Order Placement

All orders placed on Norven Zone are subject to availability. We strive to ensure that all product listings are accurate; however, we cannot guarantee the availability of every item at all times.

3. Payment Terms

At Norven Zone, we offer a cash on delivery (COD) payment option for all purchases. The payment for the items you order will be collected upon delivery to the address you provide. Please ensure that someone is available at the time of delivery to make the payment. We currently do not accept any other forms of payment.

4. Delivery

We make every effort to process and deliver your orders in a timely manner. However, delivery times may vary depending on your location. Any delays beyond our control, including but not limited to weather or logistical issues, may affect delivery times.

5. Returns and Refunds

Our return policy is designed to ensure that you are satisfied with your purchase. If the item you receive is damaged or defective, please contact our customer support team within 7 days of receiving the product. We will guide you through the return process. Please note that returns are accepted only for defective or damaged products, and items must be returned in their original condition.

6. Product Information

We make every effort to display the products as accurately as possible, including color and design. However, due to differences in monitor settings or lighting conditions, there may be slight variations in the product you receive.

7. Customer Responsibilities

By placing an order, you agree to provide accurate and complete information for delivery, including your address and contact details. If there are any issues with your order due to incorrect or incomplete information, we are not liable for delays or non-delivery.

8. Modification of Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes to these terms will be reflected on this page. Continued use of our services after changes have been made constitutes acceptance of those changes.

9. Limitation of Liability

Norven Zone will not be held responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability is limited to the amount paid for the product in question.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact our customer service team at [email protected].