At Norven Zone, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide you with the best possible service, including:

• Personal Identification Information: Name, email address, phone number, delivery address, and other contact details.

• Transaction Information: Information related to your purchases, such as items ordered, order history, and payment details.

• Website Usage Data: Information about how you interact with our website, including IP addresses, browser type, and page views.

• Cookies: We use cookies to enhance your browsing experience and provide personalized content and advertisements.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process your orders and deliver products to you.

• To communicate with you about your orders, updates, promotions, and customer service inquiries.

• To improve our website and services based on user feedback and analytics.

• To provide personalized content, offers, and advertisements tailored to your interests.

• To maintain and secure our website, ensuring a safe experience for all users.

3. Data Security

We take the security of your personal information seriously. We implement appropriate technical, physical, and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Although we use industry-standard security protocols to protect your information, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with the following entities only for specific purposes:

• Service Providers: We may share your data with trusted third-party service providers who assist us in processing orders, delivering products, and providing customer support. These third parties are required to protect your data and use it only for the purposes outlined by us.

• Legal Requirements: We may disclose your information to comply with applicable laws or respond to a legal request, such as a subpoena or court order.

5. Opt-Out and Control Over Your Information

You have the right to control your personal information and opt-out of certain communications and data collection practices. Here are your options:

• Email Communications: If you no longer wish to receive marketing emails or newsletters from us, you can opt-out at any time by clicking the “unsubscribe” link included in every email. Alternatively, you can contact our customer service team to request to be removed from our email list.

• Cookies: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may impact your browsing experience on our website.

• Account Information: If you wish to update, correct, or delete your account information, you can log in to your account or contact our customer service team for assistance.

Opt-Out Instructions:
To opt-out of receiving communications or managing your preferences, please follow the instructions below:

1. Email Opt-Out: Click the unsubscribe link at the bottom of any marketing email you receive from us. You can also contact our customer support team to request removal from our email list.

2. Cookie Preferences: Adjust your cookie settings directly in your browser settings. Instructions for managing cookies can be found in the help section of most browsers.

6. Your Rights

Depending on your location, you may have additional rights regarding your personal information, including the right to:

• Access or request a copy of the data we hold about you.

• Request that we correct or update inaccurate information.

• Request the deletion of your personal information, subject to certain legal and contractual obligations.

To exercise any of these rights, please contact our customer service team.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, our practices, or how we handle your personal data, please contact us at [email protected].